If you’re an author looking to sell your books directly to readers, print-on-demand (POD) can be a powerful, low-risk way to do it. It removes the need for bulk inventory, simplifies fulfillment, and lets you focus on what matters most: writing your books and building your audience.

But how does POD actually work when you’re selling direct? Let’s break it down.

What Is Print-on-Demand?

Print-on-demand is a fulfillment method whereby a book is only printed after an order for that book is placed. Platforms like Amazon KDP and IngramSpark utilize POD fulfillment for independent authors, though they are not direct sales platforms.

Whereas many traditional publishers or indie publishers with large sales volume may do a “print run,” meaning they preemptively print many copies to store and ship when sales are made, POD requires no such preparation or investment.

Instead of ordering hundreds or thousands of copies upfront, your book is stored digitally with the printer or fulfillment partner. Then, when a customer purchases it online:

  • A single copy is printed
  • It’s packaged by the printer
  • It’s shipped directly to the customer

No inventory to keep track of. No warehousing to manage. No worrying about packing and shipping. No guesswork involved.

How Print-on-Demand Works for Direct Sales

When you sell direct through your own website, the POD process typically looks like this:

1. Set Your Books Up with a POD Provider

  • You create an account with your preferred independent printing and fulfillment partner (such as Bookvault or Lulu)
  • You set up your individual book projects with them, providing printing specs such as trim size, paper type, cover type, and any special features

2. Connect Your POD Provider to Your Store

  • This connection is often achieved through an integration with your website/storefront, or is already set up by the platform where you publish your website/store
  • Create individual product pages for each book on your site/store so visitors have a place to shop

3. A Reader Places an Order on Your Site

  • The customer buys your book from your storefront
  • Payment is processed through the eCommerce platform you’re using

4. The Order is Sent to Your POD Provider

  • Your system automatically routes the order to your connected POD service
  • You will likely receive an internal notification that an order has been placed and is being processed (through the connected integration)

5. The Book is Printed & Shipped

  • The POD provider prints a single copy of your book (or however many copies were ordered)
  • The POD provider handles packaging and shipping to the customer
  • Tracking info is typically provided by your POD partner both within your system and to the customer

6. You Keep the Profit Margin

  • Your eCommerce platform likely charges a transaction fee during the sale
  • The POD provider charges a base printing and shipping cost
  • You keep the difference based on your chosen retail price

Benefits of Using Print-on-Demand for Direct Sales

POD is especially appealing for authors who want all the benefits of selling direct, but want more flexibility and low overhead.

With a POD setup, you have:

  • Low upfront costs: No need to invest in print runs, making it ideal for new or experimental titles, like special editions
  • No inventory management: There’s no storage space required, no risk of unsold stock, and no time spent on manual fulfillment
  • Global reach: If your POD provider ships globally, you can sell direct internationally. This usually comes with faster and more affordable worldwide shipping too
  • Easy ability to scale: Whether you sell 10 or 1,000 books, the system works the same and there’s no need to adjust the logistics as you grow

If you’ve got your own website capable of integration with eCommerce and POD services, and any setup fees are minimal, it can be an excellent idea to set up direct sales with POD because the cost and risk is generally low. 

Something additional you’ll want to stay on top of, however, are the tax requirements of selling direct. This when a Merchant of Record service really comes in handy.

Limitations to Be Aware Of

While POD for direct sales has a lot of great benefits, it may not always work perfectly for every author’s preferences. There can be:

  • Lower profit margins: Though your margins will likely be higher than they are on publishing platforms like Amazon KDP, you will generally have lower margins with POD than you would for bulk printing orders, which usually have lower per-unit costs
  • Less control over packaging: Most POD providers use their own standardized packaging, meaning you have limited opportunities for branded packaging or adding bonus promo items (like bookmarks, stickers, etc.)
  • Variance in shipping times: Orders aren’t instant because they must be printed first, so it can take several days to several weeks to arrive to the customer (depending on their location)

When Print-on-Demand Makes the Most Sense

POD may be a strong fit for your author business model if you’re:

  • Just starting out with direct sales
  • Want to validate demand before investing heavily
  • Prefer a hands-off fulfillment model
  • Want an easier, less costly option for shipping internationally
  • Have a small team (or are a team of one)

Of course, this doesn’t mean that you shouldn’t try POD direct sales if you don’t hit all these marks. That’s one of the great things about it: you can experiment with little to no up front cost or risk.

How to Maximize Success with POD Direct Sales

If you’re going to the POD route, a few smart strategies can make a big difference:

1. Price Strategically

  • Factor in printing and shipping costs
  • Leave room for profit while staying competitive
  • Consider selling bundles (multiple books at a slight discount)

2. Set Clear Customer Expectations

  • Communicate estimated shipping timelines as clearly as you can
  • Let readers know ahead of time that books are printed to order
  • Give customers an option for support, whether through you or the printer

3. Focus on the Customer Experience

Even if packaging options are limited, you can still:

  • Create a strong post-purchase email sequence
  • Offer bonuses or downloads after purchase
  • Build a memorable brand touchpoint beyond the physical product

4. Use POD as a Stepping Stone

  • Start with POD for one or a few books
  • Test different formats, covers, and pricing with minimal risk
  • Transition to bulk printing for your highest-selling titles later (if desired)

Print-on-demand can be one of the easiest ways to start selling books directly to your readers. It removes many of the traditional barriers (like cost, logistics, and risk) while still giving you control over pricing and customer relationships.

For many authors, selling direct with POD may not be the ultimate destination for their store, but it can be a perfect place to start.

Want to learn all the ins and outs of creating a great direct sales system for your books? Check out The Ultimate Guide to Direct Sales for Authors.

Related Questions

How do I handle customer service when using print-on-demand?

Even though the POD provider handles the printing and shipping, unless you are also using a Merchant of Record to sell your books, you may be largely responsible for handling customer service. Sometimes the POD provider may coordinate handling misprinted or damaged packages, but that’s not always the case. This is why you want to make sure you have somewhere customers can write in with questions.

How do returns and refunds work with print-on-demand direct sales?

Policies will vary by provider, but generally you can set your own return policy (unless you’re using a platform with their own requirements). However, many POD providers may only agree to replace items for print defects or damage. Refunds for other reasons, if you offer them, may instead come out of your margin of earnings.

Can I collect customer emails when selling books direct?

Yes, and this is one of the biggest advantages of direct sales! By selling books directly to readers on your own platform, you can build your email list, follow up with readers, and market your future books and offers to them. You’ll just want to make sure you’re complying with email marketing laws like CAN-SPAM or GDPR where applicable.

Written By Chelsea Morning

Chelsea Morning is the Chief Experience Officer at The Bookshelf, where she liaisons with authors to help them achieve success with building and running their websites. With over a decade of experience in publishing, she’s worked with authors of every genre to help them navigate steps from manuscript inception to launching books with impact, bringing a rounded approach to the business of being an author.